Privacy Policy

1. Data Controller

The data controller within the meaning of the General Data Protection Regulation (GDPR) is:

MusaService
Stauffenbergstraße 9b
51379 Leverkusen
Phone: 01522 3433634
Email: info@musaservice.de

2. Collection and Processing of Personal Data

2.1 Server Log Files

When you visit our website, certain information is automatically stored in server log files. This includes:

• IP address of the requesting computer (anonymised)
• Date and time of access
• Browser type and version
• Referrer URL (previously visited page)
• Volume of data transferred

This data cannot be attributed to specific individuals. Legal basis: Art. 6(1)(f) GDPR.

2.2 Contact Form

When you use our contact form, we collect the following personal data:

• First name and last name
• Address of the property to be cleared
• Postal code
• Email address
• Phone number
• Your message / enquiry description

This data is processed solely to handle your enquiry and to prepare a potential contract. Legal basis: Art. 6(1)(b) GDPR. Data is deleted once your enquiry is fully processed, unless statutory retention obligations apply.

2.3 Cookies

This website uses no tracking cookies and no analytics services (e.g. Google Analytics). Only technically necessary cookies are used that are required for the operation of the website.

3. Disclosure to Third Parties

Your personal data will not be passed on to third parties unless this is necessary for the fulfilment of the contract. The following hosting provider is used to operate the website:

ZAP-Hosting GmbH & Co. KG
Hafenweg 8, 48155 Münster, Germany
Server location: Frankfurt am Main, Germany

Website design and maintenance is provided by:

Wasteland Interactive
Fürstenbergplatz 11, 51379 Leverkusen

A data processing agreement in accordance with Art. 28 GDPR has been concluded with both providers.

4. Retention Period

Personal data is only stored as long as required for the respective processing purpose or as required by statutory retention periods (e.g. 10 years for business records under German commercial / tax law).

5. Your Rights as a Data Subject

You have the right to:

• Access (Art. 15 GDPR): Obtain information about what data we hold about you.
• Rectification (Art. 16 GDPR): Have inaccurate data corrected.
• Erasure (Art. 17 GDPR): The "right to be forgotten".
• Restriction of processing (Art. 18 GDPR).
• Data portability (Art. 20 GDPR).
• Object (Art. 21 GDPR) to the processing of your data.
• Withdraw consent at any time with effect for the future.

To exercise your rights, please contact: info@musaservice.de

6. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority. The responsible authority is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestr. 2-4, 40213 Düsseldorf

7. Data Security

We employ technical and organisational measures to protect your personal data against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our website is transmitted via an encrypted connection (HTTPS/TLS).

8. Amendments to this Privacy Policy

This privacy policy is currently valid. As our website evolves or due to changes in legislation, it may be necessary to amend this policy. Last updated: 10.03.2026